EP-5 Office Management of Anxious Patients

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CE Hours: 1.5

Course Description:

The session will begin with a review of the diagnostic criteria for generalized anxiety disorder and simple dental phobia. Focus will be placed on identifying these disorders in the dental patient. Participants will be given practical information about ways to manage anxious patients so that dental procedures can proceed without excessive delay. The presenter will offer various examples of anxiety-relieving narratives to induct patients into the root canal procedure without arousing inordinate distress. Strategies for dealing with the hostile anxious patient will be described. Cases illustrating specific problems with anxiety in the dental practice will be presented and discussed. The session will include a brief introduction to the medical and psychological management of anxiety in especially difficult patients.

At the conclusion, participants should be able to:

  • List the core symptoms of generalized anxiety disorder and simple dental phobia.
  • Prescribe anxious patients to root canal treatment in a way that minimizes distress to the greatest possible degree.
  • Practice relaxation exercises in the office with anxious patients.


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7 Questions
CE Test
5 Questions  |  Unlimited attempts  |  4/5 points to pass
5 Questions  |  Unlimited attempts  |  4/5 points to pass
1.50 CE credits  |  Certificate available
1.50 CE credits  |  Certificate available

Leesa Morrow, Ph.D., J.D., L.P.

Dr. Morrow completed a doctorate in Clinical Health Psychology at the University of North Texas and an internship in Clinical Psychology at Indiana University School of Medicine. She has devoted her career to a blend of clinical practice and teaching. Dr. Morrow has expertise in the treatment of acute and chronic pain, as well as stress exacerbated systemic illnesses. She uses a variety of treatment modalities including biofeedback, hypnosis and cognitive-behavioral therapy. After many years working as a clinical psychologist, Dr. Morrow completed a degree in law at Indiana University School of Law. This additional education expanded Dr. Morrow’s professional expertise with the understanding of bioethics and medical malpractice. Dr. Morrow is an invited speaker to various continuing education venues throughout the country, where she presents topics related to TMD pain, Personality and Chronic Pain Behavior, Bruxism, the Management of Difficult Medical and Dental Patients, and Bioethics.

Leesa Morrow, Ph.D., J.D., L.P. 

I declare that I have no proprietary, financial, or other personal interest of any nature or kind in any product, service, course, and/or company, or in any firm beneficially associated therewith, that will be discussed or considered during the proposed presentation.