I-9 Working Effectively with Patient Anxiety and Pain: Behavioral Methods

3.5 (6 votes)

CE Hours: 1.0

Course Description:

This presentation explores the nature of pain and dental anxiety, as both are common in endodontic practice. It concludes with practical behavioral recommendations and best practices. Interactions with patients who are anxious or experiencing subjective pain can be difficult to work with, and this causes stress and strain on the practitioner and office team. Dentists and endodontists are not typically well-trained in these areas and must teach themselves how to cope with patient discomfort and distress. Psychology has much to offer the humane dentist, and most of the fundamental principles can be translated into relatively simple, practical methods that will benefit most patients.

At the conclusion, participants should be able to:

  • Identify several fundamental principles of pain perception in humans.
  • Understand subjective dental anxiety from a psychological perspective.
  • Learn two new behavioral ways to work with patient pain.


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7 Questions
CE Test
5 Questions  |  Unlimited attempts  |  4/5 points to pass
5 Questions  |  Unlimited attempts  |  4/5 points to pass
1.00 CE credit  |  Certificate available
1.00 CE credit  |  Certificate available

Bruce Peltier, Ph.D., M.B.A.

Dr. Peltier is professor of psychology and ethics and course director of the ethics program at the Dugoni School of Dentistry in San Francisco. He is a 1970 graduate of West Point. He is a licensed clinical psychologist with training at Wayne State University, Stanford, Univesity of Southern California and an M.B.A. from the University of the Pacific. He has taken formal training in ethics at Georgetown and Loyola of Chicago. Dr. Peltier is past president of the San Francisco Academy of Hypnosis and past president of the American Society for Dental Ethics. He has received the distinguished teaching award at the Dugoni School and the University of San Francisco. The second edition of his book "The Psychology of Executive Coaching "(Routledge Press) was published in 2010 and has been published in Korean and Polish. He is the author of 100+ articles and chapters in the professional literature and currently serves as editor of the journal "Issues In Dental Ethics. "

Bruce Peltier, Ph.D., M.B.A.

I declare that I have no proprietary, financial, or other personal interest of any nature or kind in any product, service, course, and/or company, or in any firm beneficially associated therewith, that will be discussed or considered during the proposed presentation.