PS-10 The Five Essential Skills for Engaging Patients: Enhancing Your Capacity to Involve Patients in the Treatment Process

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Course Description:  Engaging patients -- from the French word “engagier," meaning "to attract the attention of" -- is the foundation for positively influencing patients and involving them in treatment decisions. Recent research in psycho-neurophysiology, specifically the Social Engagement System, points to five essential skills that are the pillars of this foundation. Simple, yet powerful in their effect, these skills will significantly enhance your capacity to engage patients in treatment decisions as well as reduce the anxiety that often accompanies treatment.  

At the conclusion, participants should be able to:

  • Describe the five essential skills for engaging patients.
  • Describe how the five essential skills for engaging patients influences patient receptivity to treatment.
  • Apply at least two of five engagement skills in patient relationships.

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Evaluation
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Brian DesRoches, M.B.A., M.Sc., Ph.D., L.M.F.T.

Brian DesRoches, MBA, MSC, Ph.D., LMFT maintains a private psychotherapy practice in Seattle, WA. He provides consultation and coaching to dental professionals and facilitates workshops focusing on enhancing professional and personal communication skills based on practical applications of neuroscience research. He developed and facilitates the nationally known Practice Leadership workshop. He is the author of Your Boss is Not Your Mother (William Morrow, Inc., April 1995; also published in 5 foreign languages), Reclaiming Yourself (Dell Publishing Inc., April 1990) and other books.