How to Lose a Referral in 10 Ways

4.65 (40 votes)

Recorded On: 06/03/2020

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Description

Endodontists, by and large, rely on referrals from other practitioners to maintain patient flow. If referral management is done well, it can enhance patient care and minimize patient management problems. If it is not done well, it can result in poor practice performance and the loss of confidence by the local dental community in an endodontic practice. This presentation will review the overall relationship between the GP and the specialist and offer 10 things to avoid so that your relationships with your referrals stay strong.

At the conclusion of this presentation, participants will be able to:

Explain what it is that general practitioners want and need from their Endodontist.
Describe updates on the most effective ways to maintain optimum referral relationships.
Avoid the 10 common errors that can drive referrals away from an endodontic practice.

Robert Roda, D.D.S., M.S.

Dr. Roda graduated from the Faculty of Dentistry at Dalhousie University in Halifax, Canada in 1981 and maintained a full-time private general practice in Dartmouth, Nova Scotia for ten years. He returned to school at Baylor College of Dentistry in Dallas Texas, and received his Masters of Science (Oral Biology) and Certificate in Endodontics in 1993. He became a Diplomate of the American Board of Endodontics in 1998. Dr. Roda has published and lectured internationally, most recently co-authoring the chapter on non-surgical retreatment in the 12th edition of Pathways of the Pulp. He is Past-President of the American Association of Endodontists, Past-President of the Arizona Dental Association, and is an active member the American Dental Association. Dr. Roda is a former Associate Editor of the Journal of Endodontics, and is an Endodontic Consultant to the Arizona State Board of Dental Examiners. He maintains a private practice limited to Endodontics in Scottsdale, Arizona.

Disclosure(s): Dentsply: Speaker/Honoraria (includes speakers bureau, symposia, and expert witness) (Ongoing)

Robert Roda, D.D.S., M.S.

In accordance with this policy, I declare I have a past or present proprietary or relevant financial relationship or receive gifts in kind (including soft intangible remuneration), consulting position or affiliation, or other personal interest of any nature or kind in any product, service, course and/or company, or in any firm beneficially associated therewith, as indicated: Stockholder/ownership interest: CHD Bioscience; Consultant, Honorarium, Dentsply Endodontics