PM-3 Hiring Firing and Keeping Amazing Team Members

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CE Hours: 1.5

Description: The success of your dental practice depends on the team you assemble. From the hiring process to the everyday activities within your practice, your interactions with your team members (and their interactions with patients) can be the difference between an efficient business and one that customers and employees steer clear of.  Based on his experience with team members over the last 20 years, Kevin Henry has compiled a list of things that can help you find them, hire them, and keep them. Let’s make the days of “hiring a heartbeat” over and ensure you are finding the right person for your business … every time.

Learning Objectives:  

  • List the three biggest questions you should be asking when hiring
  • List the three questions every team member should be asking you … and how you should answer them
  • Describe how every team member can impact the bottom line of the practice … and has a direct impact on the practice’s success or failure


PM-3 Hiring Firing and Keeping Amazing Team Members
Open to view video.  |  90 minutes
Open to view video.  |  90 minutes
8 Questions
CE Test
5 Questions  |  Unlimited attempts  |  4/5 points to pass
5 Questions  |  Unlimited attempts  |  4/5 points to pass
1.50 CE credits  |  Certificate available
1.50 CE credits  |  Certificate available

Kevin Henry, M.A.

With more than 20 years in the dental publishing industry, Kevin Henry is the former group editorial director for Dental Products Report, managing editor for Dental Economics, and editor-in-chief for He now serves as the co-founder for IgniteDA, a community designed to empower, enlighten, and educate dental assistants. He has spoken to dental assistants throughout the world, in person and through the Dental Assistant Nation podcast series, reminding them of the important role they play every day in their practice. He is also certified as a DiSC trainer, helping dental practices learn how to understand each other better through personality assessments and training.

Speaker Disclosure 

I declare that I have no proprietary, financial, or other personal interest of any nature or kind in any product, service, course, and/or company, or in any firm beneficially associated therewith, that will be discussed or considered during the proposed presentation.