Speaker: Judy Kay Mausolf. Discover how to elevate your communication to a level that inspires open communication, prevents breakdowns, resolves conflict and builds trust and respect, resulting in high-performing team and patient relationships! Learn the skills to communicate positively and effectively with different and even difficult personalities.

Speaker: Anthony T. Borgia, D.D.S., M.H.A. Current insurance estimates are that 50% of all dentists will be faced with one or more malpractice suits during their professional careers. This lecture will present a simplified summary of the legal basis of malpractice law, followed by actual cases that coordinate with the legal concepts and exemplify common pitfalls in everyday practice that resulted in major lawsuits.

Speaker: Judy Kay Mausolf Set yourself apart from your colleagues and differentiate why patients should choose you and your office and not the office down the street! Learn principles for strengthening communication skills, practice brand and service standards.

Speaker: Robert S. Roda, D.D.S., M.S. Gaining and maintaining good referring dentists are ongoing challenges in endodontic specialty practice. After working so hard to build a practice, don't let these mistakes hurt your success.

Speaker: Aviad Tamse, B.D.S. Accurate and timely diagnosis of vertical root fracture (VRF) is still confusing and perplexing at times for the clinician. In recent years, with the improvements in CBCT imaging techniques, this diagnostic modality can be useful for better visualization of the bony resorption around the root, but not so much for the fracture itself since it depends on the fracture size and various artifacts.

Speaker: Nikita Ruparel, D.D.S., M.S., Ph.D. Local anesthetics is the first line of phamacological management of anesthesia in microsurgery. However, other means of anesthesia should be known.

Speaker: Domenico Ricucci, D.D.S., M.D. In the presence of deep caries, clinicians routinely face conditions in which they have to decide whether the dental pulp can be saved or not. The most currently used classification of pulpitis is based on the prognosis of treatment, according to which pulpitis is deemed as reversible or irreversible.

Speakers: Hagay Shemesh, B.D.S., Ph.D., Marco Aurelio. Versiani, D.D.S., M.Sc., Ph.D. Considering that modern endodontic treatment procedures are basically dependent upon the current-available shaping technology, a comprehensive knowledge of the causal-effect relationship between dentinal microcracks, motor-driven canal preparation and obturation techniques is of paramount importance to predict the optimal safeness of the whole endodontic procedure. This presentation seeks to critically appraise the methodological aspects and the outcome involved in the studies of dentinal microcrack formation after root canal preparation and obturation.

Speaker: Bruce Peltier, Ph.D., M.B.A. This workshop is an analysis of patterns of derailment found in actual cases adjudicated by the Dental Board of California. The presenter has provided remediation services to healthcare providers in 100+ cases over the past twenty years, and will discuss trends and the practical lessons that can be gleaned from them.

Speakers: Peter A. Morgan, B.D.S., M.Sc.D., Michele M. Whitley. This course, presented by the practice manager and managing partner of a group practice, will explore some common staff problems and solutions. Management structure, workplace regulation and compliance, performance evaluation, reviews and disciplinary actions, including termination, will be discussed.